• To oversee day-to-day operations
• To manage customer orders and communicate shipping details
• To help partners reach their desired goals in helping families
• To maintain adequate inventory levels of all products
• To assist the CEO with implementation, expansion and maintenance of the TYRO program. 
• To oversee the development and maintenance of all internal protocols and procedures and organizational structure.  
• Under Direction of the CEO, to work with partners developing a database of all details related to their programming and outreach needs 
• To support in attracting new program partners for program trainings 
• To oversee Information Technology staff, to advise the CEO on IT needs and trends 
• To oversee the data management for program partners and to assist in all reporting.

• This is a full time position.  The work schedule can be flexible and will be established with the CEO.  In general, the Operations Manager will work M-F averaging 40+ hours weekly.  Some travel will be required. 
• The Operations Manager will complete the following forms and turn them in to the CEO every two weeks:  Daily Activity Log, Phone Log and mileage, if applicable. Reimbursement will be made for business mileage (other than to and from base office) at the rate established by the Board.   
• This position will be reviewed annually by the CEO.  This work contract will be discussed at the time of the annual review, or at any other time, at the discretion of the CEO.  This position does include health and life insurance benefits.  Vacation and sick leave benefits do apply, in accord with Board policy.

• Meet regularly, as determined by CEO, with all direct reports to maintain awareness of all Project activities and issues. 
• Must enforce all rules and policies of TSS, both for the TYRO program and in his/her personal life as applicable. 
• Direct sales
• Research new leads
• Collaborate with CEO in development of proposals. 
• Must participate in any required program training. 
• Ensure that all Departments have the infrastructure they need to serve our partners. 
• Train new program partners in delivery of programs (until suitable Coordinators are in place.) 
• Work with vendors to get materials as needed for inventory
• Manage and track inventory levels in quickbooks
• Communicate with partners regularly to meet their needs
• Travel to conferences as needed
• Other duties as assigned.

Job Location:

Northwest Ohio

Pay:

$$

Employment Status:

Full-time, exempt

Job Role:

Sales and Operation Manager

Retirement Plan:

Yes – 403b

Insurance:

Excellent Medical, Dental, Vision, AD&D, Life starts the first of the month after 60 days

Paid Leave:

Paid vacation after 6 months + 15 company holidays

Number of Vacancies:

1

To perform this job:

• The employee will need to be able to occasionally stand, walk, climb or balance; stoop, kneel, crouch, or crawl. 
• The employee will regularly sit, use hands to finger, handle, or feel; reach with hands and arms; talk or hear.
• The employee will need to use close vision; distance vision; peripheral vision; depth perception and an ability to adjust focus. 
• The employee is occasionally required to lift up to 50 pounds.

Your employment with The Ridge Project is a voluntary one and is subject to termination by you or The Ridge Project at will, with or without cause, and with or without notice, at any time. Nothing in these policies shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of The Ridge Project employees. 

This policy of employment-at-will may not be modified by any officer or employee and shall not be modified in any publication or document.  

These personnel policies are not intended to be a contract of employment or a legal document. 

Career Level:

Some experience

Years of Experience:

1 – 2 years

Residence Location:

Northwest Ohio, OH

Degree:

Associates Degree or higher Preferred